Trial, student and temporary licensed versions of SPACE GASS have a protection system built into them that causes the program to expire after a pre-defined date. Expiry may also be triggered by an invalid computer date or by a previously expired version of SPACE GASS on your system.
It is recommended that you only do the reset during business hours Eastern Australian time because if you request a reset password during the weekend or after hours you will have to wait with the reset program running until the next business day.
For version 14.12.3217 or less click here to reset the license
For versions after this you can reset the protection system by doing the following:
Go to the install directory of SPACE GASS.
By default, the install directory of SPACE GASS is 'C:/Program Files/SPACE GASS 14.2/'
Find the file called 'SLSAdmin.exe' and then click your right mouse button on the SlsAdmin.exe file and select "Run as administrator" from the popup menu that appears.
Click the button "Generate Remove Reference".
If you get the message 'SPACE GASS product not found' then your license has already been reset and you should jump to step 8 below and ensure that you run SPACE GASS "As Administrator" the first time.
Click the button "Copy Remove Reference to Clipboard".
Do not click the Cancel button or close this window until you receive a password from us by email. If you close it, you will have to go back to step 1 and repeat the entire procedure!
Create an email that requests a remove password, paste the number from the previous step into it and then send the email to us at admin@spacegass.com.
Note that this is NOT an automated service and so please don't just send us a number with no explanation or you will get no reply.
If this is for a student version, please use your official student email address when you contact us. Return passwords will not be sent to email addresses using hotmail, gmail, outlook, live, yahoo and the like!
Passwords will be supplied promptly during weekday office hours from 9am to 5pm Eastern Australian time, however if you request a password outside of these hours or during the weekend then you will have to wait until the next business day (keeping this window open the whole time).
When you get the return password, paste or type it into the "Remove Password" field and then click the "Reset SLS" button. Note that return passwords will be supplied promptly during weekday office hours from 9am to 5pm Eastern Australian time.
When you get the "SPACE GASS SLS reset successfully" message click Ok and the 'SPACE GASS SLS Admin Tool' will close.
If you don't get the message below then the reset has failed and you will need to close the tool and repeat the entire procedure from step 1 above!
Click your right mouse button on the SPACE GASS shortcut and select "Run as administrator" from the popup menu that appears. SPACE GASS should then run as normal.
Note that you only need to run SPACE GASS as administrator for the first time after the reset.
